![]() ![]() CODE OF CONDUCT – Ask the software publisher to share the professional code of conduct for executing the audit clause.To prevent abuse of the audit mechanism and allow customers to be self sufficient and adhere to the audit terms, I recommend asking the following questions before agreeing to an audit clause: ![]() To facilitate this you’ll need to replicate the audit and be able to calculate as the publisher would. To manage risk it is recommended that customers perform a “dress rehearsal” or periodic internal practice audit from time to time to prevent any surprises during a real audit and hone their processes. However in terms of right and wrong, defending a software audit is closer to Law or Taxes, in that there is right, wrong and 50 shades of interpretation in between. ![]() It’s a bit like renting a house and accepting an inspection from time to time, or buying a rail ticket and having it inspected whilst you travel. (This is why many organisations aim for a 95%+ accuracy rate for ITAM data). If the audit result deviates by more than 5% from what is expected, the customer will need to pay for the cost of the audit and buy the missing software without any discounts applied. The customer signing this agreement has to put safeguards in place to manage the IP it is buying access to, keep records and cooperate with a software audit. The audit clause is their way of checking you are adhering to the terms.įor example, here is an old software audit clause from a WRQ software agreement:Īs you can see. This right to use has terms and conditions, typically laid out in the software agreement. ![]() Software is not “owned” but instead customers buy the “right to use” software. An audit clause within a software agreement is the mechanism used by software publishers to instigate a software audit. ![]()
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